Privacy Policy

Privacy Policy for Monroe Properties, LLC

Last Updated: 06/08/2024

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

  1. Information We Collect:

Mobile Phone Number: While on our website, we may collect your phone number to send and receive text messages. We may collect your phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

  1. How We Use Your Information:

We use your data to:

  • Deliver text messages and updates related to our services.
  • Improve our services and user experience.
  • Respond to your inquiries and provide customer support.
  • Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
  1. Message Content:

Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

  1. Data Security:

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.  We may share information in specific situations described in this section and/or with the following third parties. We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes google maps; and other similar information. A full list of what we use information for can be found in this section and in the previous section titled “HOW DO WE PROCESS YOUR INFORMATION?” We obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. The Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein, and Norway) or the United Kingdom, please take a look at our Cookie Notice.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

Opt-Out:

You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.

  1. Contact Us:

Contact us at management@monroeproperties.com or (804) 643-3098 for assistance.

  1. CTIA Compliance:

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

  1. Changes to Policy:

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

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OPT OUT DISCLAIMER: By providing your phone number, you agree to receive text messages from Monroe Properties, LLC for the purpose of communicating community news, urgent notifications, and events. Reply “STOP” to opt out anytime or reply “HELP” for more information. Message and data rates may apply. Message frequency will vary. For more information, please read our Privacy Policy – Monroe Properties and Terms Of Service – Monroe Properties